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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ellen danekas

October 7, 2024

1  out of  5
rating by ellen danekas
"So I got full coverage and two weeks later they called and raised me to $100 a month cause of something on my driving record that was over five years ago. He said as long as I stay away from tickets and such my rate would drop. Well instead it kept getting raised. Now I get a letter in the mail and they raised me another $17 a month and my driving record has been clean. I called a few times and left messages and I never received a call back. So I went and got different insurance a lot cheaper. I called and canceled my insurance with him and they still took out the $165. They said they would contact billing and have the money put back in my account and they didn’t do that either. I had to go to my bank and sign papers so the payment wouldn’t go through. I feel the communication with Paul is very poor"
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Kurt Miller

July 30, 2024

5  out of  5
rating by Kurt Miller
"The team at Paul Conradson State Farm Insurance has been a pleasure to work with. They are truly customer orientated. Their attention to detail and timely service has been wonderful. I would like to mention Lauren Miller as a friendly, knowledgable, and efficient member of the team."
We responded:
"Hi Kurt. Thank you so much for your 5 star review. we really do pride ourselves on taking good care of our clients and appreciate your business!"
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Jan Friend

July 30, 2024

5  out of  5
rating by Jan Friend
"Lauren helped me with two products on short notice as a new customer with this agency; she did a great job serving my insurance needs. She is professional and courteous and efficient. Thank you, Lauren!"
We responded:
"Thank you so much for your review Jan! We are happy to have you and look forward to helping you in the future!"
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Kurt Daugherty

July 27, 2024

1  out of  5
rating by Kurt Daugherty
"This has been the worst experience with any insurance company in my 67 years! Multiple messages over several months unreturned, and a simple task turned into a personal nightmare. It would take too much space to amplify. In this case, ‘State Farm (was not there)!”"
We responded:
"So sorry to hear this Kurt. We know our team has reached out to you and hope that your concerns have been resolved. Please let us know if there is anything else we can do for you in the future."
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Jenny Wagner

February 20, 2024

5  out of  5
rating by Jenny Wagner
"Best personal insurance experience to date. Lauren is excellent at explaining and answering my questions. I am happy to be making the move to an agency that will provide us with their personal communication and wonderful customer service. Thanks Paul and Lauren!"
We responded:
"Jenny we are so happy to have you! Thank you for the wonderful review! we look forward to serving you in all your insurance needs!"
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Brian Butzine

January 31, 2024

5  out of  5
rating by Brian Butzine
"Both Paul and Lauren were very friendly and thorough, and they saved me a ton of money over my old insurance agent."
We responded:
"Hi Brian! Thank you for your awesome review! We are glad to have you as a client and look forward to serving you in the future. Thanks for choosing the Paul Conradson Agency."
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stephen McNeill

October 13, 2023

5  out of  5
rating by stephen McNeill
"Paul and the people in his office are kind, through and beyond helpful. They handled everything on every claim I've had."
We responded:
"Stephen, thank you so much for your kind words! We are grateful to have you as a client. Thanks for choosing the Paul Conradson Agency!"
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James Bramel

August 18, 2023

5  out of  5
rating by James Bramel
"Awesome Agent and wonderful staff. Thank You!!"
We responded:
"Thanks James! So great to hear good feedback! We really do strive to take the best care of our customers and we truly appreciate your business!"
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Jerry Gavin

March 9, 2023

5  out of  5
rating by Jerry Gavin
"Great people!!"
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Pete Hansen

March 8, 2023

5  out of  5
rating by Pete Hansen
"My wife and I have worked with Paul for our insurance needs for almost two decades. His prompt attention and thoroughness are the reasons I hope Paul will be our agent for decades to come. Thank you, Paul!"
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Pauline Loduha

March 7, 2023

5  out of  5
rating by Pauline Loduha
"Always there when needed"
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Jill Hansen

March 7, 2023

5  out of  5
rating by Jill Hansen
"Paul has been our agent for years and on multiple occasions has gone above and beyond. I Am confident that the advice he gives us is no different than what he’d do for his own family. I’ve never had any issues with prompt returning of calls. I know my family is in good hands with Paul."
We responded:
"Thank you Jill! Happy to call you a client & friend. I appreciate your business and your kind words!"
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David Loduha

January 24, 2023

5  out of  5
rating by David Loduha
"I feel reassured knowing Paul and company are just a phone call away when trouble strikes. Nothing but prompt professional service anytime I've needed them in the last 10+ years."
We responded:
"We appreciate your review David and are so glad to have you as a customer!"
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Joe Loduha

January 19, 2023

5  out of  5
rating by Joe Loduha
"Paul and his team are consummate professionals. I've never had anything but an amazing experience with them in my nearly 20 years of being their clients. These days, you never know who you can really trust... Paul's integrity is unmatched. if you happen to have a claim, Paul personally takes care of it as if you were family. Can't say enough about this outfit."
We responded:
"Thank you so much for your review Joe. Its a pleasure having you as a client and I appreciate your business. "
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Jacquie Ilkenhans

January 19, 2023

5  out of  5
rating by Jacquie Ilkenhans
"Great agency to work with!"
We responded:
"Thank you Jacquie for your review. We love having you as a part of our State Farm team!"
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Brooke Smeltzer

January 7, 2023

1  out of  5
rating by Brooke Smeltzer
"Very poor customer service. Paul failed to return calls in a timely fashion when we needed assistance. We ended up calling the office multiple times over the course of 5 business days for something he initially said would “take a couple days”. I would not recommend that branch."
We responded:
"Thank you for the feedback, Brooke. I am so sorry. We are normally known for our exceptional attention to detail and service, and we regret that we missed the mark. Thank you for bringing this to our attention. We're sorry you had a bad experience and we will strive to do better. Sincerely, Paul Conradson, State Farm Agent. "
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Logan Miehle

January 24, 2021

5  out of  5
rating by Logan Miehle
"Stacy helped me get better coverage while saving money each month!"
We responded:
"Thanks for the positive review Logan. Stacy has been a valuable addition to our team. I am glad she was able to help you!"
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Douglas Schoen

January 15, 2021

5  out of  5
rating by Douglas Schoen
"This agency was recommended to me by a knowledgeable financial professional. I called and was greeted in a very courteous and accommodating manner by Debbie Drehfal. Then Stacy Diener expertly guided me through the process of switching to State Farm from another insurer. I sure am glad I did. Stacy was able to cut my yearly costs in half. She was easy to work with as well as efficient in the way she worked. I will be honestly able to recommend this agency to my friends and family."
We responded:
"Douglas, thank you for putting your trust in State Farm and my Agency. I appreciate your kind words. We are very happy to have you as a new client!"
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Dan OBrien

March 9, 2020

5  out of  5
rating by Dan OBrien
"We recently switched to Paul C as our agent and have had a positive experience so far."
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jeff G

February 14, 2020

5  out of  5
rating by jeff G
"Great service"
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Kathleen Curiale

May 22, 2019

5  out of  5
rating by Kathleen Curiale
"This insurance company looks out for your best interest to make sure you are insured properly and SAVE YOU MONEY TOO! I got a nice check in the mail.I also saved on getting a new furnace because I was covered with a new insurance that is now offered on home appliances. Check it out! Ask them how they can save you money"
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B Cleary

February 6, 2018

5  out of  5
rating by B Cleary
"Paul is the ultimate "good neighbor." He's there for you whenever anything goes astray, and especially when helping you plan to guard against any of life's misfortunes--he truly cares for his clients as if they were his own friends and family. I appreciate his calm and steady demeanor, as well as how knowledgeable and personable he is. We feel very fortunate to have him as our agent."
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Crista Slade

January 25, 2018

5  out of  5
rating by Crista Slade
"Paul is the BEST agent we have ever had!! We’ve been through 2-3 others before Paul and he has clearly proven to us how excellent he is. From the thought and time he put into finding the best rates and programs for us, to his personal service by coming to our house which is an hour away from his office and home... he is totally hands on and makes it a point to know you and do whatever he can for you."
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Beth Filter

January 25, 2018

5  out of  5
rating by Beth Filter
"Paul is hard working, kind and honest. He is a great agent you goes above and beyond any other agent I have had over the years. Great response time and provides the services you need in an agent! Highly recommend him for your insurance needs."
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Jesse Muldrow

January 4, 2018

5  out of  5
rating by Jesse Muldrow
"Paul is the man! He works hard to make sure you have State Farm’s best coverage for your specific needs. His team members are pretty cool as well :) highly recommend"